brakeplanet Consumer Complaints All Reviews

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brakeplanet Reviews

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  • Scam

    I ordered a set of brake pads and rotors for both front and rear of my mercedes clk on Jan 2nd 2009. they immediately charged my credit card but sent me an e-mail saying that they are out of stock although their website says in stock. they promissed that they get them from their supplier in a few days not to exceed 10 days. two weeks later I still did not hear from them, no e-mail, call or anything reguardin my order. I called and they said that the supplier has sent the wrong items and they had to exchange them for the right ones and I shoud get it in a few days. a week later( almost a... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    homer12's Picture   homer12    0 Comments   Comments
  • Use caution

    I ordered discs and pads for my VW Cabrio online on a Saturday evening. I got an email response right away (the same evening) showing the order had been sent via UPS Ground. No tracking number listed when I checked the order status. Seemed a little fishy, but I remained hopeful. After 5 days with no delivery (their site shows 2-4 days for West Coast shipping) I sent an email asking for the tracking number - no response. The next day (Friday) I sent another email - no response. I tried calling their customer service number on Saturday - no answer, I left a message to contact me or cancel my... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    jmj1429's Picture   jmj1429    0 Comments   Comments


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