brakeplanet Complaint

brakeplanet Complaint


Bad company - Brake Rotors and Pads

I ordered pads and rotors for my Titan and Altima. They said they would ship from the east coast (where I live) but after several e-mails and telephone calls they couldn't give me a ship date. I finally cancelled the order by phone and e-mail. Three and half weeks later the order shows up at my door, after I had re-purchased and installed my brakes on both vehicles. 3 1/2 weeks delivery would not have been a problem if they had only communicated with me. They agreed to take the product back but I've been waiting for prepaid shipping labels for almost 2 weeks, which a supervisor assured me would be mailed to me the very next day.

Share This Review:


Is this your Business? Claim Your Business Free and reply to this customer


Post a reply for this review COMMENT
WRITE to brakeplanet
SUBMIT a ticket
for brakeplanet
WATCH videos
for brakeplanet
More brakeplanet Reviews and Complaints MORE reviews and complaints
for brakeplanet


Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation



login with Facebook and share your reviews

More brakeplanet reviews

Similar reviews


Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team