brakeplanet Complaint

brakeplanet Complaint

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Scam - mercedes brake pads and rotors


I ordered a set of brake pads and rotors for both front and rear of my mercedes clk on Jan 2nd 2009. they immediately charged my credit card but sent me an e-mail saying that they are out of stock although their website says in stock. they promissed that they get them from their supplier in a few days not to exceed 10 days. two weeks later I still did not hear from them, no e-mail, call or anything reguardin my order. I called and they said that the supplier has sent the wrong items and they had to exchange them for the right ones and I shoud get it in a few days. a week later( almost a month has past) I called and asked them about my order and they gave me the same exact story as before. i mentioned that and the girl said it is not their fault and its the supplier who sent the item wrong six times. when I said I do not believe it the girl rudely asked if I want to cancel my order which I did. If a supplier sends an order wrong six times in a row, would you still work with them ?


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